
Troubleshooting notification plugins in VCF Operations
In the world of modern infrastructure operations, observability is only as good as the actions it drives. Integrating VMware Cloud Foundation (VCF) Operations (formerly Aria Operations) with ITSM platforms like ServiceNow is a critical step for many of my clients. It transforms passive monitoring into active incident management. However, as with any integration involving webhooks and external APIs, things don’t always go according to plan. Recently, while implementing a ServiceNow integration following standard deployment guides (kudos to Brock Peterson for his excellent documentation on ServiceNow Management Packs and Webhooks), I hit a roadblock. My instance was failing to send notifications, and the standard UI errors were vague. ...






