In this guide I will go over the manual steps of getting an existing 8.x Aria Suite Lifecycle appliance to support the latest product releases available. Here is a great blog that goes in to the details about what the Product Support Pack is https://blogs.vmware.com/management/2019/01/vrslcm-pspak.html. Typically the newer Product Support Pack is included part of the upgrade for Aria Suite Lifecycle, however sometimes there are product releases in between releases where product support packs come in handy. As of 8.16.0 Product Support Pack 4 we can no longer automatically download the Product Support Pack files. The release notes can be found here. I covered the newer PSPACK4 upgrade in a separate guide.
Accessing the Product Support Pack Settings
The first step is to log in to Aria Suite Lifecycle under the Lifecycle Operations section
Go to settings -> Product Support Pack
Downloading the PSPACK from the Broadcom Portal
Make sure you download the patch from the support portal first from https://support.broadcom.com
The direct link is here.
We can see that the are no Product Support Packs available
Uploading and Importing the PSPACK
We can click on upload and import the new downloaded Product Support Pack
We can check on the status of the import by clicking on Click Here in the request window
Applying the New Support Pack Version
Once completed we can see that PSPACK 8.18.0.3 is available. Based on what we can see in the details the new support pack adds support for a few additional product versions.
Click on Apply Version
Verify that a snapshot or a backup exists and click Submit
We can view the progress by clicking on the Click Here link after submitting the request
Verifying the Updated Patch Level
Once the process is complete the system will most likely reboot. To check the status we can go back to settings -> Product Support Pack. As we can see we are now at the updated patch level
Troubleshooting an Unexpected Error
If you get the below error clear the browser cache and try again
