I was recently going through a vCenter upgrade and got stuck at an error Exception occurred in postinstallHook. I tried reverting from snapshot and trying again but i ran through the same issue.
The issue in my case was that the catalina.properties had the wrong permissions. The fix was to change the permissions to perfcharts:cis and then resuming the update in the VAMI interface. The catalina.properties is located /usr/lib/vmware-perfcharts/tc-instance/conf/catalina.properties. The command to fix it is
chown perfcharts:cis /usr/lib/vmware-perfcharts/tc-instance/conf/catalina.propertiesThen restart the vmware-perfcharts service by running:
service-control --stop vmware-perfcharts
service-control --start vmware-perfcharts
I had this issue a few weeks ago. Took GSS a few days to figure it out. I was told there’s an internal KB on it. Glad to see it on your blog to help others.